Important Note: While the screen shots in this section show a Failed Activation on a Mac, the
same screens will appear on Windows versions of Q2ID. Please use this section as a guide as
there may be differences in the look and feel of screens due to operating system differences and
the version of Q2ID you are activating.
Q2ID uses standard internet ports to try and communicate with the License Server. If you have a
slow internet connection or are blocked from internet access due to security issues, the above
screen appears and does not go away until you click the Close button. Under standard conditions,
the above screen should disappear within a few minutes and be replaced by a screen informing
you that Q2ID has been activated.
If you encounter this screen and it does not close by itself within a reasonable amount of time,
please contact Markzware Tech Suppo
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